Guide to Formal Customs Declaration Application
Taiwan Export Formal Customs Declaration Application Guide
I. Scope of Application
1. Shipments from Taiwan to China requiring formal export or import customs declaration in China.
2. Shipments from Taiwan to overseas destinations, with final destinations being China, Hong Kong, or Macau, requiring formal export customs declaration.
II. Application Process
Scan QR code to place an order or order via IUOP Select “Formal Declaration” on the order page Submit the order Upload customs documents Complete document submission Pickup scheduled
1. After placing your order via the IUOP platform or QR code form, upload the required customs declaration documents to complete your order and customs declaration application.
2.Required documents for formal export declaration:
(1) Power of attorney for the specific case;
(2) Commercial invoice;
(3) Packing list (required if shipping two or more cartons);
(4) Application form for formal export declaration;
(5) Declaration of foreign goods (required for re-export of foreign goods);
(6) Copy of ID card or passport (for personal shipments)
III. Detailed Steps
3.1Placing Orders and Applying for Customs Declaration via QR Code
1. Fill in detailed sender and recipient information. If a formal declaration is needed for export or import, the sender's/recipient’s email address must be provided.
2. After entering shipment details, select the customs declaration method for export/import.
Example: For shipments exported from Taiwan requiring a formal declaration, select “Formal Declaration” under Export Declaration. If not required, choose either “Simplified Declaration – Sample” or “Simplified Declaration – Sales” as appropriate. Similarly, select the applicable import customs method based on the requirements of the destination.
3.After submitting the order, click “Click here” on the order confirmation page to access the customs documents upload page and upload the necessary documents. Alternatively, you may log in via a computer to the Taiwan S.F. Express official website → Service & Support → ID Upload.
l Supported file formats: xls, xlsx, doc, docx, png, jpg, jpeg, pdf
l To enhance customs processing efficiency, it is recommended that invoices and packing lists be uploaded in xls, xlsx, doc, or docx formats. Each file must be under 8MB.
l https://htm.sf-express.com/tw/tc/dynamic_function/clearance/clearance_pictureUpload/
Taiwan S.F. Express official website: https://htm.sf-express.com/tw/tc/dynamic_function/clearance/clearance_pictureUpload/
4. Once the customs documents pass review, the system will automatically send a confirmation email to the sender’s registered email address. At this stage, simply wait for the courier to pick up the shipment. If any documents are missing or incorrect, a customs service representative will contact the sender by phone to request corrections or additional submissions.
3.2 Placing Orders and Applying for Customs Declaration via the IUOP Order Platform
IUOP Platform Website: https://iuop.sf-express.com/#/
1. Open the IUOP system link to access the registration/login page. New users should go to the registration page and choose to register via mobile number or email. Fill in the required information to complete the registration.
Once registered, enter your mobile number or email and password to log in.
l In the <Country/Region> field, you can quickly search by entering the country/region name, e.g., “TW” or “Taiwan”.
l Select <Province/City>, then <City/County>, and finally choose <Postal Code> to quickly populate the corresponding postal code.
l After entering the sender/recipient details, click “Save to Address Book” to save the information for future use. You can also click “Clear” to remove all entered information from the page.
l If there are special formatting instructions for the customs declaration, you may enter the details in the Commercial Invoice Remarks field.
l If the payment methods for customs service fees and shipping fees differ, please specify this in the Waybill Remarks (For Courier Use) field.
