Notice on arrangement of value-added service fees for "Surprise Delivery" in Hong Kong and Macau
2025.12.9
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From now on, SFHK will launch the "Surprise Delivery" value-added service. The details about the service and charge are as follows:
Surprise Delivery:
Service Introduction
This service can be used to create a surprise atmosphere for recipients when sending gifts.
- Information Confidentiality: SF will keep the gift delivery process confidential and will not send any delivery information notifications to the recipient before delivery is scheduled.
- Animated Greeting Cards: Senders can choose animated greeting cards with different themes, which will be automatically displayed to the recipient when they check the tracking number, creating a surprise.
Service Area
Hong Kong/Macau region to Hong Kong/Macau region
Service Charge
Promotional Rate: HKD/MOP 10 per shipment (Until Further Notice)
(Standard Rate: HKD/MOP 18 per shipment)
Payment method
Pay by shipper(Cash or credit account) / third party credit account
Order method
Place orders via the SFHK APP For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: sfexpresshk; WeChat : SF_Express-HK
