SFHK Express Service Adjustment
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With the resumption of normal traveler clearance between the Mainland and Hong Kong region, cross-border transportation and the import/export express shipments are gradually returning normal. In addition to the earlier cancellation of the HKD/MOP25 Temporary Emergency Surcharge for shipments to the Mainland and Taiwan region, and as to cope with the latest market developments and customer needs, starting from 1 May 2023, SFHK will adjust the service fee structures for the shipments sent from Hong Kong/Macau region to the Mainland, and adding new local Remote Surcharges in Hong Kong region. Details are as follows:
- Click here for the updated freight details of E-commerce Standard Express. As low as HKD/MOP20 for the first 1kg.
- Click here for the updated freight details of SF-eship. Basic weight will be changed from 1kg to 2kg, and HKD/MOP68 for the first 2kg.
- The updated freight details of SF Speedy Express from Hong Kong/Macau Region to the China Mainland: Hong Kong Region, Macau Region
- Click here for the details on the Arrangements of the Remote Surcharge.
The service fee adjustment reflects the latest market conditions and the deployment of resources so as to continue providing customers with high-quality and reliable services. SFHK will pay close attention to the market situation and launching logistics solutions to meet different customer needs.
SFHK’s relevant Terms and Conditions of Service shall apply.
For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: sfexpresshk; WeChat: SF_Express-HK.
