Temperature Controlled Delivery

  • Service Introduction

    SFHK provides a door –to-door delivery service and pick-up service for cold chain shipment.

     

    3 Temperature Zones:

    • Frozen (-18 to -15℃)
    • Chilled (0 to 4℃)
    • Air-conditioned (17 to 22℃)

  • Service Area

    Hong Kong Local.

     

    • Door –to-door delivery service：Hong Kong Local (Excluding Chek Lap Kok, Lamma Island, Cheung Chau, Peng Chau and restricted districts)
    • Pick-up service：Only applicable to designed SF business station and SF stores (Please click here for SF Business Stations, SF Stores locations)

  • Service Advantage

    • Exclusive delivery service for cold chain shipment.
    • Provide to-door / self-drop off / self-pickup services, meet different customer needs with flexibility.
    • Special reinforced packaging and handling to protect cold chain shipment.

  • Parcel Classification

    • Cold chain shipments（Frozen/ Chilled/ Air-conditioned delivery product）

    Those products will be arranged cold chain delivery after signing 【Cold Chain Carriage Disclaimer for Loss and Damage of Goods】

    • Chocolate;
    • Chilled Poon Choi (Excluding frozen Poon Choi);
    • Frozen dough;
    • Popsicle、Sorbet、Ice-cream or related products、Macarone、Cream cake、Decorated cake、Egg、Sashimi、Sea urchin

  • Freight

    Weight (kg)

    To-Door Delivery Freight (HKD)

    Self-pick up Freight (HKD)

    1-5

    43

    30

    6-10

    55

    45

    11-15

    70

    60

    16-20

    85

    75

    21-25

    100

    90

    26-30

    115

    105

     

     

    •  The freight is determined according to the actual weight or the volumetric weight, whichever is greater. Calculation method: length x width x height (cm) ÷ 6000.

  • Notice for Use

    This service is only available for customers who were referred by the cold chain project team.

     

    Customers who are interested in this service, please contact the cold chain project team at （852）2929 2929 and press “8”  or  852smd@sfmail.sf-express.com, and designated representative will follow up with you for further arrangements.

     

    SF's Terms and Conditions of Carriage apply.