Delivery Standards of Delivery Services to Mainland China

• Delivery standards of common types of items from Hong Kong and Macau regions to Mainland China^ are as follows:

  Common Types of Items	Company Parcel (Sender and Receiver both as companies)	Personal Parcel (Sender as a company or an individual, receiver as an individual) Must upload front and back copy of the recipient's identification document (Image size not exceeding 3M; in jpg or png format) Provide shopping receipt (Accept online cap-screen) 10 types of items or below, 10 pieces or below for each type of items Declared value of a parcel containing 2 or more items shall not exceed RMB 800 Declared value of a parcel containing 1 single and indivisible item can exceed RMB 800
  COVID-19 test kit	[From Hong Kong and Macau region to Mainland China] Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	[From Hong Kong and Macau region to Mainland China] Cannot be imported into the Mainland as personal items
  Milk Powder	[From Hong Kong region to Mainland China] Infant Formulas for 36 months or below (E.g. for 1-3+ formulas) Export License issued by Trade and Industry Department (Note*) must be provided, click here for details Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Note*: Trade and Industry Department would, in general, only issue Export Licence to importers of food who are : (i)            registered as a food importer of powdered formula under Food Safety Ordinance (Cap 612) with a valid food importer registration number; or (ii)           exempted under Cap 612 section 4(3)(a) with a valid food importer registration (notice of exemption) number.  Please note that the exporter is required to produce a copy of the relevant import invoice in support of the Export Licence application to prove that the powdered formula has been imported into Hong Kong.   For formulas does not belong to the above (E.g. 4+, adult, healthy or maternity formula) Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	[From Hong Kong region to Mainland China] Infant Formulas for 36 months or below (E.g. for 1-3+ formulas) Export License issued by Trade and Industry Department (Note*) must be provided, click here for details   Note*: Trade and Industry Department would, in general, only issue Export Licence to importers of food who are : (i)            registered as a food importer of powdered formula under Food Safety Ordinance (Cap 612) with a valid food importer registration number; or (ii)           exempted under Cap 612 section 4(3)(a) with a valid food importer registration (notice of exemption) number.  Please note that the exporter is required to produce a copy of the relevant import invoice in support of the Export Licence application to prove that the powdered formula has been imported into Hong Kong.   For formulas does not belong to the above (E.g. 4+, adult, healthy or maternity formula) Maintain normal service
  	[From Macau region to Mainland China] Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	[From Macau region to Mainland China] Maintain normal service
  Products Containing Medicinal Ingredients or Various Medicines （Including Panadol and Lianhua Qingwen Jiaonang） (Psychoactive, anaesthetic, radiopharmaceuticals, and toxic drugs will not be accepted)	[From Hong Kong region to Mainland China] Export License issued by Department of Health must be provided, click here for details Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	[From Hong Kong region to Mainland China] Export License issued by Department of Health must be provided, click here for details Special document must be provided (E.g. proof of receiver’s case of illness, original copy of doctor's prescription certificate, proof of treatment course, dosage, receiver as the patient himself)
  	[From Macau region to Mainland China] Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	[From Macau region to Mainland China] Special document must be provided (E.g. proof of receiver’s case of illness, original copy of doctor's prescription certificate, proof of treatment course, dosage, receiver as the patient himself)
  Thermometers (including mercury, electronic, infrared and other thermometers)	Declared value exceeding / equals to RMB 5,000 or weighing 30kg or above Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Declared value under RMB 5,000 or weighing below 30kg Mail as normal company parcel	Maintain normal service
  Masks	Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement	Does not exceed 300 pieces per waybill
  Protective Suits	Declared value exceeding / equals to RMB 5,000 or weighing 30kg or above Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Declared value under RMB 5,000 or weighing below 30kg Mail as normal company parcel (If the protective suits are medical article, formal declaration is needed)	Does not exceed 5 sets per waybill
  Disposable gloves	Declared value exceeding / equals to RMB 5,000 or weighing 30kg or above Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Declared value under RMB 5,000 or weighing below 30kg Mail as normal company parcel (If the gloves are medical article, formal declaration is needed)	Does not exceed 400 pieces per waybill
  Goggles	Declared value exceeding / equals to RMB 5,000 or weighing 30kg or above Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Declared value under RMB 5,000 or weighing below 30kg Mail as normal company parcel (If the goggles are medical article, formal declaration is needed)	Does not exceed 5 pairs per waybill
  Disinfectant / Disinfectant Gel (Products containing alcohol will not be accepted†)	Declared value exceeding / equals to RMB 5,000 or weighing 30kg or above Documents are needed for formal declaration; please call Customer Service Hotline for pick-up service arrangement   Declared value under RMB 5,000 or weighing below 30kg Mail as normal company parcel	Does not exceed 1.2L per waybill

   (Last Update Date: 13 December 2022)
  
  

  †According to Section 2, Article 3 of “The Regulations of Articles Prohibited from Post and Delivery”. Please click here for details.

   

   ^Tariff may incur for all shipments exporting from Hong Kong and Macau regions to Mainland China.

   

  For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: sfexpresshk; WeChat: SF_Express-HK.