• SFHK Fully Supports Promoting Low-Altitude Economy, Leverages Mainland Drone Expertise to Realize New Smart Logistics Model2025.04.17

    To effectively protect the public from fraudulent SMS and phishing websites, SF Express (Hong Kong) Limited (“SFHK”) announced today that it will phase out SMS notifications for parcel collection. All self-pickup alerts will now be sent exclusively via the official “SFHK APP” to reduce the risk of customers falling victim to counterfeit messages. SFHK and the Hong Kong Police Force’s Anti-Deception Coordination Centre (ADCC) have jointly launched a series of anti-fraud campaigns, urging the public to download the “SFHK APP” for real-time parcel updates and enhanced security. Additionally, SFHK is leveraging its extensive resources, including delivery fleets, packaging materials, self-service lockers, and SF Stores, to promote anti-fraud awareness and combat the surge in scams. [View Details]

  • SFHK Fully Implements APP Notifications to Replace SMS Alerts Joins Hands with Anti-Deception Coordination Centre (ADCC) to Urge Public: Download the Official Mobile App2025.04.14

    To effectively protect the public from fraudulent SMS and phishing websites, SF Express (Hong Kong) Limited (“SFHK”) announced today that it will phase out SMS notifications for parcel collection. All self-pickup alerts will now be sent exclusively via the official “SFHK APP” to reduce the risk of customers falling victim to counterfeit messages. SFHK and the Hong Kong Police Force’s Anti-Deception Coordination Centre (ADCC) have jointly launched a series of anti-fraud campaigns, urging the public to download the “SFHK APP” for real-time parcel updates and enhanced security. Additionally, SFHK is leveraging its extensive resources, including delivery fleets, packaging materials, self-service lockers, and SF Stores, to promote anti-fraud awareness and combat the surge in scams. [View Details]