Expected Waiting Time for EF Locker Self-pick up Service

  • Thank you for choosing EF Locker as your preferred pick-up service. However, the waiting time may be up to 2 weeks for Medium Grid (45x20x35cm) and Large Grid (45x31x35cm) of certain lockers. It is recommended to select to-door delivery service or self-pick up at SF Business Stations, SF Stores or SF Service Centers for parcels sizing over 45x20x35cm (i.e. SF Box Model No. F4 or above) or weighing over 3kg. Apologies for any inconvenience caused.


    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).