Hassle-free Experience – Shipment Protection Plus

  • SF has always brought quality and caring services to our customers. “Shipment Protection Plus#” provides you with a hassle-free and relieved experience! The order will not be bound by the maximum amount of compensation* shown in the terms and conditions of carriage if the shipment is damaged or lost directly during the transportation by SF. There is also a designated representative to follow up the claim so that you can enjoy sending your shipment easily and at ease! Service is now available in Macau too!


    Terms and conditions apply. For more details on “Shipment Protection Plus”, please click here.


    “Shipment Protection Plus” is not an insurance products; SF Express does not offer any insurance service. The sender can insure the shipment by themselves if necessary. Otherwise, the sender shall bear all risks entitled to any damage or loss during the transportation of the shipment.


    * The maximum amount of compensation shown in the Clause 13 of the SF Express Terms and Conditions of Carriage.


    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).