Notice of 2022 Chinese New Year Service Surcharge

2022.1.11
  • SF is committed to providing high-quality and convenient logistics services. In order to continue providing stable service quality, during 1 February 2022 (Tuesday) to 3 February 2022 (Thursday), the Chinese New Year Service Surcharge will be applied to shipments collected in specific regions. Details are as follow,

     

    Sender District

    Hong Kong Region

    Macau Region

    Destination

    Mainland China, Hong Kong Region, Macau Region and Taiwan Region

    Date

    1 February 2022 (Tuesday) to 3 February 2022 (Thursday)

    Service Charge

    HKD15 / shipment

    MOP 15/ shipment

    Customer Types 

    All customers

     

    Remarks:

    1. The Chinese New Year Service Surcharge is based on each shipment;
    2. The freight and the Chinese New Year Service Surcharge must share the same payment method
    3. If payment is made from a non-originating place, the charge shall be based on the originating place’s charging standard and the actual payment amount shall be calculated according to the exchange rate of the place of payment.
    4. For the Chinese New Year Service Surcharge of shipment from Mainland China, the website of Mainland China shall be prevail.
    5. From 1 January 2022, Peak-Resource Surcharges are applied on shipments from Taiwan Region to Mainland China, Hong Kong and Macau Region, therefore no Chinese New Year Service Surcharge will be charged on shipments from Taiwan region during the Chinese New Year.
    6. All charges will resume normal from 4 February 2022 (no Chinese New Year Service Surcharge will be charged).

     

    Providing all-year-round high-quality is always SF's service commitment, in the year 2022, SF will always spare no effort to guarantee your demands on sending and receiving shipments during the Lunar New Year. Affected by the short-term surging demands of sending and receiving shipments and limited resource acquisition, transit time of shipments will be affected to certain extent, SF will scientifically allocate and guarantee resources, add emergency response efforts to guarantee business and service operation.

     

    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: SFEXPRESS HK.