S.F. Network Service Details and Notice of SF Box Adjustment
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S.F. Express has established specific weight and volume limits for the parcels in different Hong Kong service points. Please refer to the following table for more details:
Service Points
Maximum Weight
Maximum Volume
S.F. Stores
20kg or below
70*40*32cm
S.F. Express Service Centers
80kg or below
(Please contactour Customer Service Hotline at 2730 0273 for any parcel that is over 80kg)
Each single length≤1.6m;
L+W+H ≤ 3m
EF Locker#
20kg or below
45*31*35 cm
Others Service Points
Pick-up service only
7-Eleven, Circle K &
VanGo Convenience Store
5kg or below
30*25*20cm
Shell Station
10kg or below
53*32*32cm
NTI Express Auto Care
20kg or below
70*45*38cm
Li Yuen Shop
10kg or below
30*25*20cm
Hong Kong NewspaperHawker
10kg or below
53*32*23cm
Local drop-off service only
Uselect
30kg or below
70*40*32cm
Pick-up and
local drop-off service
Bridal Tea House HotelHHouse^
20kg or below
70*50*50cm
Red Hall Furniture
10kg or below
100*100*100cm
Lamma Fisherfolk's Village
Chui Kee Vans
Cheung Chau Lok’s Shop
Pick-Up:20kg or below
Drop-Off: 30kg or belowPick-Up:70*45*38cm
Drop-Off:70*40*32cm#Pick-up service only and Jumbo-sized grid available in some of the EF Locker(45*87*35 cm), for more details please refer to http://www.sf-express.com/hk/en/others/S.F.Network/EF-Locker/
^Only Ap Lei Chau (852TB3001) and Yau Ma Tei (852BB3001) branchesprovide local drop-off serviceThe maximum weight of SF Box 5 and 6 has been adjusted to 20kg effective from 1 October, 2017.
For further enquiry onparcel limitationsand SF Box adjustment, please contact our Customer Services Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).
