SF Express (Hong Kong) Limited Reminds Public to Beware of SMS Phishing

  • SFHK would like to remind customers again to stay alert against any SMS claiming to be SF, intending to elicit customers’ requests for payment. These messages claiming they call from or SFHK may offer various reasons, such as unsuccessful parcel delivery, customs detention of parcels and so on with a view to commit fraudulent acts. SFHK reiterates that the company’s representatives would never obtain personal information from customers such as personal identification document numbers, bank account numbers or passwords and so on when contacting our customers in relation to parcel matters. Upon suspicious scams or fraud attempts, please contact the company’s service hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau) for verification.


    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) ; WhatsApp (852) 5232 3333Facebook Messenger: SFEXPRESS HK; Weixin ID: SF_Express-HK.