Service Arrangement on 2026 Chinese New Year Holiday
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SFHK will provide special delivery arrangement during 2026 Chinese New Year （16 to 22 February）in Hong Kong and Macau. SFHK will be open during the 2026 Chinese New Year, shipments originating from Hong Kong and Macau will be exempt the Chinese New Year Surcharge, service adjustments are as follows.
A. To-Door Pickup & Delivery Service
District
Date
Pickup Service
Delivery Service
Customer service Hotline
Hong Kong
16 February (Monday)
• Cut-off Time: 13:00
• Remain Normal Service
• Same Day Delivery will not be available
08:00- 18:00
Macau
• Remain Normal Service
• Same Day Delivery will not be available
Hong Kong and Macau
17 to 19 February (Tuesday to Thursday)
• Cut-off Time:16:00
• Self-drop off and to-door pick up services are available
• Self pick up and to-door delivery services are available
• Same Day Delivery will not be available
• If you wish to deliver your shipment(s),，You need to call the customer service hotline one working day in advance, or indicate the holiday delivery date and the valid contact information of the recipient on the waybill.
Hong Kong
20 February (Friday)
• Cut-off Time:19:00
• Self-drop off and to-door pick up services are available
• Self pick up and to-door delivery services are available
• Same Day Delivery will not be available
• If you wish to deliver your shipment(s),，You need to call the customer service hotline one working day in advance, or indicate the holiday delivery date and the valid contact information of the recipient on the waybill.
08:00-20:30
Macau
All services return to normal
Hong Kong and Macau
21 to 22 February (Saturday to Sunday)
• Cut-off Time:16:00
• Self-drop off and to-door pick up services are available
• Self pick up and to-door delivery services are available
• Same Day Delivery will not be available
• If you wish to deliver your shipment(s),，You need to call the customer service hotline one working day in advance, or indicate the holiday delivery date and the valid contact information of the recipient on the waybill.
08:00-20:00
23 February (Monday)
All services return to normal
08:00-20:30
Remark:
1. Due to customs clearance holiday arrangements at different ports, cross-border delivery services may be adjusted due to customs clearance time.
2. No import and export service between Hong Kong and Macau from 17 to 19 February 2026.
3. Medication Delivery and Airport Check-in and Baggage Delivery Service are normal products to ensure user needs.
Please click here for the details.
For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: sfexpresshk; WeChat : SF_Express-HK
