Service Arrangement on SF Business Stations and SF Stores under Severe Weather
If Typhoon Signal No. 3 or below, Amber, Red or Black Rainstorm Warning is issued, the delivery service, SF Business Stations and SF Stores will operate as usual; when 1 hour before Typhoon Signal No. 8 or above is expected to come into effect, the services of SF Business Stations, SF Stores, and the delivery service will be suspended, the shipment transit time will also be delayed. Customers should pay attention to the announcement of Hong Kong Observatory.
When typhoon signal 8 is lowered, SF Business Stations, SF Stores and the delivery service will resume in 2 hours, except for the below conditions,
- SF Business Stations and the delivery service will keep suspending if typhoon signal 8 is lowered at or after 4:00 pm.
- SF Stores will keep closing if typhoon signal 8 lowered within 3 hours before the end of business hours.
For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333; Facebook Messenger: sfexpresshk; WeChat: SF_Express-HK.