Schedule Adjustments for Service Hours during the Chinese New Year Holiday in 2023
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Dear clients,
From January 20th to January 29th, 2023, it will be the long vacation for Taiwan S.F. Express Co., Ltd. For your convenience in shipment, the service hours from January 20th to January 29th will be adjusted as follows:
Service Point
Date
Service hours
Pickup Deadline
Holiday service fee
January 20th (Friday)
09:00-17:00
09:00-17:00
No charge
Note：Door-to-door pickup delivery service will be suspended on 1/20 2023, only on site service remains at the SF distribution & service centers.
Service Point
Date
Service hours
Pickup Deadline
Holiday service fee
January 21st (Saturday)
09:00-16:00
09:00-14:00
No charge
January 22nd (Sunday) general holiday
general holiday
January 23rd to 27th (Monday to Friday) 09:00-17:00
09:00-17:00
January 28th(Saturday)
09:00-16:00
09:00-14:00
January 29th (Sunday)
general holiday
general holiday
Note：‧Taiwan S.F. Express distribution center is for Shipment Processing. Cash on delivery / Self-pickup service only for Credit account.
‧January 21st and January 23rd to 28th Self-pickup and Self drop-off service delivery by appointment only. Self drop-off and Self-pickup service must be make an appointment by calling 412-8830(dial 02 ahead with mobile phone). Delivery will be shipped on January 30th night.
Customer Service Hotline and Online Service
Date
Service hours
January 20th (Friday)
08:30-17:30
January 21st (Saturday)
08:30-16:30
January 22nd to29th (Sunday to Sunday) 08:30-17:30
From January 21st to January 27th , Self-pick up and Self drop-off service in only provide the following :
Service Point
ADD
Business office / Distribution Center
Zhongshan branch
No. 5、7, Ln. 68, Sec. 2, Xinsheng N. Rd. Zhongshan Dist., Taipei City 104 , Taiwan (R.O.C.)
All shipments will be sent to the above Service Point. Self drop-off and Self-pickup service must be make an appointment by calling 412-8830(dial 02 ahead with mobile phone).
Daan branch
No.35, Ln. 98, Sec. 3, Heping E. Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)
Neihu branch
No.21, Ln. 140, Xing’ai Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.)
Zhonghe branch
No.89, Jian 1st Rd., Zhonghe Dist., New Taipei City 235, Taiwan (R.O.C.)
Sanchong branch
No.9, Aly. 24, Ln. 68, Sec. 1, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan (R.O.C.)
Taoyuan branch
No.1087-1, Zhongzheng N. Rd., Luzhu Dist., Taoyuan City 338, Taiwan (R.O.C.)
Hsinchu branch
No.692-6, Sec. 3, Gongdao 5th Rd., East Dist., Hsinchu City 300, Taiwan (R.O.C.)
Taichung branch
No.48-12, Longyang Ln., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)
Wuri branch
No.68, Aly. 15, Ln. 207, Sec. 1, Fuxing Rd., South Dist., Taichung City 402, Taiwan (R.O.C.)
Changhua branch
No.120, Zhangcao Rd., Changhua City, Changhua County 500, Taiwan (R.O.C.)
Chiayi branch
No.70, Dahua Rd., West Dist., Chiayi City 600, Taiwan (R.O.C.)
Tainan branch
No.395, Zhongzheng S. Rd., Yongkang Dist., Tainan City 710, Taiwan (R.O.C.)
Kaohsiung branch
No. 496, Bade Central Rd., Renwu Dist., Kaohsiung City 814 , Taiwan (R.O.C.)
Keelung branch
- 234, Nuannuan St., Nuannuan Dist., Keelung City 205, Taiwan (R.O.C.)
Yilan branch
1F., No.110-1, Linsen Rd., Yilan City, Yilan County 260, Taiwan (R.O.C.)
Hualien branch
1F., No. 76, Guoxing 1st St. Hualien City, Hualien County 970 , Taiwan (R.O.C.)
Taitung branch
1F., No. 176, Sec. 1, Zhihang Rd. Taitung City, Taitung County 950 , Taiwan (R.O.C.)
Note：
1. Spring Festival Holiday from January 21st and January 23rd to 27th
All shipments will be sent to the above Service Point. Self drop-off and Self-pickup service must be make an appointment by calling 412-8830(dial 02 ahead with mobile phone) . Cash on delivery / Self-pickup service only for Credit account
2. Self drop-off shipments from January 21st to January 28th. Delivery will be shipped on January 30th night.
3. Baggages of fruits or foods will not be accepted from January 19th, 2023 to January 28th, 2023. Domestic delivery service is only available for credit account customers on January 19th, 2023.
4. Convenience store pickup service time adjustment:
January 20th to January 29th, due to the operation of convenience stores, the delivery service to outlying island convenience stores will be suspended. Sorry for any inconvenience caused.
5. From January 20th to February 4th, the pickup service of HiLife Convenience Store will be suspended. Sorry for any inconvenience caused.
Taiwan S.F. Express holiday shipments arrangementsis as follows：
‧January 21st (Saturday)to January 28th (Saturday) Self-pickup and Self drop-off service delivery by appointment only. Delivery will be shipped on January 30th night.
‧January 30th (Monday) resume normal operations.
※During the week before and after the Chinese New Year holiday, due to the impact of flight scheduling, customs clearance schedule, manpower arrangements, etc., the timeliness of pickup and delivery cannot be guaranteed. Thank you for your understanding.
If you have any further questions, you are welcome to call the Customer Service Hotline on 412-8830(dial 02 ahead with mobile phone).
Taiwan S.F. Express Co., Ltd.
