Monthly Settlement of Payment on Behalf of Customers for International Express Service

  • Service Introduction

    We provide monthly settlement services for import duties on shipments to different countries – when your shipment arrives at the destination country, we will pay for the import duty on your behalf for quick customs clearance and improve the shipment’s delivery time.

  • Service Charge

    This service does not apply to the following countries and products at the moment:

    (1) International Standard Express – Mongolia, Philippines, Indonesia, Cambodia, Myanmar, Brunei, Pakistan and New Zealand.

    (2) International Economy Express – United Arab Emirates and Chile.

  • Notes

    1. You must apply to become a Basic Account holder .

    2. You must sign a Supplementary Agreement for Customs Duty Payment on Behalf of Customers with Taiwan S.F. Express. If you are a Basic Account holder, please contact our sales staff or call customer service at 412-8830 (please add “02” if you are calling on a mobile) for more information.

    3. If you have not signed an agreement with S.F. Express (Taiwan)Supplementary Agreement on Advance Payment on Behalf of Customers for International Express Service (DDP Service), and customs duties for your shipment need to be transferred to the sender for payment, an additional NTD 300 per shipment will be charged as a service fee for Advance Payment on Behalf of Customers for International Express Service.

    4. In accordance with local supplier charging rules, the following services and destinations will incur a service fee for Advance Payment on Behalf of Customers for International Express Service, Supplementary Agreement on Advance Payment on Behalf of Customers for International Express Service (DDP Service) regardless of whether a service agreement has been signed with our Company:

    (1) SF Standard Express (International) - Destinations include the United States, Canada, Mexico, the United Arab Emirates, 28 European countries, 10 South American countries, and 8 African countries. A service fee of NTD 525 per shipment will apply for Advance Payment on Behalf of Customers for International Express Service.

    (2) International E-Commerce Express-CD - Destinations include Japan, Malaysia, and Vietnam. The service fee for Advance Payment on Behalf of Customers for International Express Service starts from NTD 525 per shipment, subject to final confirmation by our customer service representatives.