Notice of Service Arrangements in Severe Weather

  • Due to the expected impact of severe weather, the company will try its best to maintain delivery services until the weather turns bad, but the transit time of today (24 August 2022) is not guaranteed, ships to and from Hong Kong and Macau regions are also expected to be suspended due to the weather, and will resume normally when the weather improves. In addition, import/export shipments to and from the Mainland, Taiwan and international regions will also be delayed.


    The service arrangements are as follows,


    - The cut-off time for general shipment is 4:00 pm, and

    - The cut-off time for Pickup Authorization shipments is 3:00 pm.


    Please click here for the Service Arrangement on SF Business Stations and SF Stores under Severe Weather.


    We are sorry for any inconvenience caused.


    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333Facebook Messenger: sfexpresshk; WeChat ID: SF_Express-HK.