SF Retention Service

  • Service Fee

    1. Pick up at SF Business Stations or SF Stores

    For parcels collected at SF Business Stations or SF Stores but failed to pick them up within the first 2 days* of the SMS / SFHK APP pickup notification, will be charged for SF Retention Service Fee for every 1 day*. The cost will be accumulated every day.

    *The number of day(s) is/ are calculated from Monday to Saturday. Sundays and public holidays are excluded.

     

    2. Pick up at EF Lockers^

    For parcel collected from EF Locker^ after the first 24 hours upon the system initiating parcel collection SMS message/ SFHK APP notification, an accumulative fee of HK$10 will be charged for every 24-hour as a unit thereafter.

     

  • Notice for Use

    • Please click here for Terms and Conditions of SF Retention Service
    • Please click here for Terms and Conditions of Carriage

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    ^ SF Retention Service Fee will not be applied to those EF Locker with diversion purpose. Click here for EF Locker List.