SF Locker Self-Drop Delivery Service

  • Service Introduction

    SFHK’s monthly credit account and non-monthly credit account customers can now deliver Shipments at designated SF Lockers, making it faster and even more convenient!

     

    SF Locker self-Drop Delivery Steps:


    1. Download SFHK APP and register as a member

    2. Click “Ship” and click “SF Locker Self-Drop”, fill in the shipping details and place the order according to the instructions on the page.

    3. The payment method can be (1) monthly account/cash settlement upon sending or (2) settlement upon delivery.  If you choose cash settlement upon sending or settlement upon delivery, you need to activate the “SFHK Prepaid Card”and have a top-up record of at least HK$1.

    4. After the order is successfully placed, a shipping code will be generated in the SFHK APP, bring the packaged Shipment to the designated SF Locker 
    5. Click "Parcel Delivery" on the locker screen and agree to the terms.  Follow the instructions to enter the shipping code on the locker screen and place the Shipment inside the SF Locker to complete the shipping procedure

     

  • Service Area

    Direction: SF Lockers with self-drop delivery function in Hong Kong to SFHK Network Points/ Hong Kong addresses


    Shipment: Packages and documents


    Weight and Size Limit:

    • [Small Grid] 5kg or below; 34 X 9 X 45cm

    • [Medium Grid] 10kg or below; 34 X 20 X 45cm

    • [Large Grid] 15kg or below; 34 X 30 X 45cm

      (Parcels exceeding 15kg is not applicable to SF Locker Self-Drop Delivery Service)

  • Delivery Time

    1 working day after successful drop off at SF Locker

  • Charges

    Subject to the locker grid selected for drop off:

    Grid Weight and Size Charge
    To-door Self-pick up
    Small Grid

    5kg or below;

    34 X 9 X 45cm

    HK$20 HK$15
    Medium Grid

    10kg or below;

    34 X 20 X 45cm

    HK$40 HK$30
    Large Grid

    15kg or below;

    34 X 30 X 45cm

    HK$60 HK$45

     

    Payment Methods: (1) monthly account/cash settlement upon sending or (2) settlement upon delivery 

     

    Remarks: Except for the “Address Correction Charge” for “Large Grid To-door” delivery, the “Address Correction Charge” for other products and grids remains unchanged.

  • Notice for Use

    ●SF Locker Self-Drop Delivery Service is currently available at designated SF Lockers only. Please click here for the list, or check in SFHK APP after placing an order

     

    ●SF Locker Self-Drop Delivery Service is available for SFHK’s monthly credit account and non-monthly credit account customers. If you wish to choose credit account settlement upon sending, you must link a valid SFHK company or personal credit account when placing order.  If you wish to choose cash settlement upon sending or settlement upon delivery, you need to activate the “SFHK Prepaid Card”and have a top-up record of at least HK$1. Please click here for related tutorials

     

    ●Customers are required to carry out basic packaging for the consignment. Fragile items should be wrapped in relatively higher protective packaging materials and filling materials. Please click here for packaging guidelines

     

    ●Please click here for SF Locker Self-Drop Delivery Service - Terms and Conditions

     

    ●Please click here for Disclaimer Agreement for Loss and Damage of Goods (Applicable for SF Locker’s Self-Drop Delivery Service)

     

    ●Please click here for SF’s Terms and Conditions of Carriage