Hong Kong Consolidated Shipping Survey

  • SFBuy, launched by SF Express Group, is an all-in-one shipping platform specifically designed for domestic and international online shoppers. With offline Consolidated shipping, it offers advantages such as saving on initial weight shipping fees, supporting purchases from multiple e-commerce platforms, consolidating multiple packages into one shipment, and one-time delivery.

    As a company dedicated to providing quality logistics services, we would like to invite you to participate in our survey to improve our shipping service and enhance your experience.


    You can participate in the survey in the following ways (This survey is only available in Chinese):

    1. Scan the QR code below.

    2. Click here.


    Upon completing the survey, you will receive a 50 RMB discount coupon* for SFBuy shipping services. Additionally, the first 50 users who complete the survey will receive a special gift* from SF Express as a token of our gratitude.

    Once again, we appreciate your valuable time in participating in this survey. We look forward to receiving your valuable feedback!



    1.The coupons will be issued on12 September and valid until 30 October.

    2.The coupon can only be used to deduct the freight of SFBuy from Mainland China to Hong Kong and Macao, and cannot be exchanged or other purposes.

    3.Coupons cannot be used in combination, and only one coupon can be used when paying for a single order.

    4.When using the coupon payment, once the order is submitted, the coupon will be frozen and cannot be transferred to other orders. Cancel the order and unfreeze the coupon.

    5.When using the coupon, when the actual order amount is less than the coupon face value, the system will pay 1 yuan by default, and the remaining part of the coupon will not be returned.

    6.If a successful order is paid with a coupon, the amount of the coupon will not be refunded, and the original coupon will be invalid.

    7.All coupons issued by SFBuy are strictly prohibited from being sold or transferred. Once found and verified, the coupons will be invalidated.

    8.Our staff will contact the user who gets the physical gift, collect the receiving information, if not provided as a waiver of award eligibility. Our company will deliver the gift on 15 September.



    For further enquiries, please contact our Customer Service Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau); WhatsApp (852) 5232 3333Facebook Messenger: sfexpresshk; WeChat: SF_Express-HK.