S.F. Network Service Details and Notice of SF Box Adjustment

2017.9.28
  • S.F. Express has established specific weight and volume limits for the parcels in different Hong Kong service points. Please refer to the following table for more details:

    Service Points

    Maximum Weight

    Maximum Volume

    S.F. Stores

    20kg or below

    70*40*32cm

    S.F. Express Service Centers

    80kg or below

    (Please contactour Customer Service Hotline at 2730 0273 for any parcel that is over 80kg)

    Each single length≤1.6m;

    L+W+H ≤ 3m

    EF Locker#

    20kg or below

    45*31*35 cm

    Others Service Points

    Pick-up service only

    7-Eleven, Circle K &

    VanGo Convenience Store

    5kg or below

    30*25*20cm

    Shell Station

    10kg or below

    53*32*32cm

    NTI Express Auto Care

    20kg or below

    70*45*38cm

    Li Yuen Shop

    10kg or below

    30*25*20cm

    Hong Kong NewspaperHawker

    10kg or below

    53*32*23cm

    Local drop-off service only

    Uselect

    30kg or below

    70*40*32cm

    Pick-up and

    local drop-off service

    Bridal Tea House HotelHHouse^

    20kg or below

    70*50*50cm

    Red Hall Furniture

    10kg or below

    100*100*100cm

    Lamma Fisherfolk's Village

    Chui Kee Vans

    Cheung Chau Lok’s Shop

    Pick-Up:20kg or below
    Drop-Off: 30kg or below

    Pick-Up:70*45*38cm
    Drop-Off:70*40*32cm

    #Pick-up service only and Jumbo-sized grid available in some of the EF Locker(45*87*35 cm), for more details please refer to http://www.sf-express.com/hk/en/others/S.F.Network/EF-Locker/
    ^Only Ap Lei Chau (852TB3001) and Yau Ma Tei (852BB3001) branchesprovide local drop-off service

     

    The maximum weight of SF Box 5 and 6 has been adjusted to 20kg effective from 1 October, 2017.

     

    For further enquiry onparcel limitationsand SF Box adjustment, please contact our Customer Services Hotline at (852) 2730 0273 (Hong Kong) or (853) 2873 7373 (Macau).