Customer Service Hotline
| SF Express Customer Service Hotline | |||
| Country / Region | Customer Service Hotline | Service Hours | |
| Local | International | ||
| Hong Kong | 2730 0273 | (+852) 2730 0273 |
Mon to Fri: Sat, Sun and Public Holidays: |
| Macau | 2873 7373 | (+853) 2873 7373 |
Mon to Fri: Sat, Sun and Public Holidays: |
|
Mainland China |
95338 |
(+86) 755 9533883 |
Mon to Sun: 08:00 - 21:00 |
| Taiwan |
412-8830 (dial 02 ahead with mobile phone) |
(+886) 2 2192 6063 |
Mon to Fri: 08:00 - 20:00 Sat: 08:00 - 17:30 Sun & Public Holidays: Closed |
| Singapore | 1800 311 1111 | (+65) 6603 0630 |
Mon to Fri: 08:00 - 19:00 Sat: 08:00 - 15:00 Sun & Public Holidays: Closed |
| Malaysia | 1800 18 3331 | (+60) 3 2733 2888 |
Mon to Fri: 08:00 - 18:00 Sat: 08:00 - 12:00 Sun & Public Holidays: Closed |
| South Korea | 080 393 1111 | (+82) 2 572 3339 |
Mon to Fri: 09:00 - 18:30 Sat: 09:00 - 12:30 Sun & Public Holidays: Closed |
| Japan | 0120 683 683 |
(+81) 3 5781 1511 |
Mon to Fri: 09:00 - 19:00 Sat: 09:00 - 13:00 Sun & Public Holidays: Closed |
| U.S. | 001 855 901 1133 | (+1) 855 901 1133 |
Mon to Fri: 06:00 - 17:00 (PST) Sat: 08:00 - 12:00 Sun & Public Holidays: Closed |
| Thailand | 02 097 1889 |
(+66) 2097 1889 |
Mon to Fri: 08:30 - 17:30 Sat: 09:00 - 12:30 Sun & Public Holidays: Closed |
| Australia | 1300 148 168 |
(+61) 37 025 9996 |
Mon to Fri: 09:00 - 17:00 Sat, Sun & Public Holidays: Closed |
| Vietnam | 1800 8110 |
(+84) 28 6281 6068 |
Mon to Fri: 08:00 - 17:30 |
| Russia | +7（800）5056318 |
/ |
Mon to Fri: 09:00 - 12:00; 14:00 - 18:00 |
| Mongolia | 00976 7730 3333 |
(+976) 7730 3333 |
Mon to Fri: 09:00 - 18:00 Sat, Sun & Public Holidays: Closed |
| New Zealand | 09-666-0336 |
+6496660336 |
Mon to Fri: 10:00 - 18:30 Sat, Sun & Public Holidays : Closed |
The above hotline service hours are displayed according to local time.
