Temperature Controlled Delivery (Alcohol)

  • Service Introduction

    SFHK provides a door –to-door delivery service and pick-up service for cold chain shipment of liquors.

     

    3 Temperature Condition：

    • Frozen (-18 to -15℃)
    • Chilled (0 to 4℃)
    • Air-conditioned (17 to 22℃)

  • Service Area

    Hong Kong Local。

     

    • Door –to-door delivery service：Hong Kong Local (Excluding Lamma Island, Cheung Chau, Peng Chau and restricted districts)
    • Pick-up service：Only applicable to designed SF business station and SF stores (Please click here for SF Business Stations, SF Stores locations)

  • Service Advantage

    • Exclusive delivery service for cold chain shipment of liquors.
    • Provide to-door / self-drop off / self-pickup services, meet different customer needs with flexibility.
    • Special reinforced packaging and handling to protect cold chain shipment of liquors.

  • Parcel Classification

    • All liquors including alcoholic beverages, cooking wines, and non-alcoholic beverages with the names of "beer", "champagne", "fruit wine", "sparkling wine".
    • Including but not limited to bottled wine, boxed wine, canned wine, barreled wine, etc.
    • Must be intact and unopened, with commercial labels and packaging, and must be legally operated and produced products with quality assurance.

  • Freight

    For more details on Temperature Controlled Delivery and Temperature Controlled Delivery (Alcohol) prices, please click here.

     

    • The freight is determined according to the actual weight or the volumetric weight, whichever is greater. Calculation method: length x width x height (cm) ÷ 6000.

  • Notice for Use

    • Personal customers are only allowed to post at designated outlets in Hong Kong(Please click here for SF Business Stations, SF Stores locations), customers can place orders through SF Hong Kong APP [Cold  Chain delivery].
    • Please refer to the Cold-chain Order Placement User Manual and place order through “SF Credit Account Management Platform”.
    • Customers are required to package and pre-cool their items before sending them through this service. Chilled goods should be pre-cooled for 6 hours before shipping; frozen goods should be pre-cooled for 12 hours and reach frozen status.

     

    Customers who are interested in this service, please contact the cold chain project team at （852）2929 2929 and press “8”  or  852smd@sfmail.sf-express.com, and designated representative will follow up with you for further arrangements.

     

    SF's Terms and Conditions of Carriage apply.