S.F. Express HK Service Adjustment
Starting from May 1, 2023, to be able to meet the latest market dynamics and customer demands, S.F. Express HK will introduce a rural area surcharge of HKD10 (payment in NTD will be subject to exchange rate conversion) per shipment. Alternatively, to avoid the rural surcharge arising from collection or delivery from an address in a rural area by courier, you can send or collect your parcel by visiting our business stations, SF Stores, service partners, and EF Lockers. For more details about the rural area surcharge, please visit the latest announcements on the S.F. Express HK Official Site. For sending or collecting a parcel at our business stations, SF Stores, service partners, and EF Lockers, please click here for the latest announcements on the S.F. Express HK official site.
If you have any questions about the aforementioned services, please contact our customer service hotline at 412-8830 (please add “02” if you are calling on a mobile). Thank you.
(Service Hours: Monday to Friday 08:00–20:00, Saturday 08:00–17:30)
Taiwan S.F. Express Co., Ltd.