Remote Area Service Surcharge

  • Introduction of the Service

    We are providing a delivery service for remote areas. As deliveries to remote areas involve extra resources, we will impose an additional charge per shipment for this service.

  • Service Coverage

    United States:

    Excluding U.S. overseas territories and free states: American Samoa, Guam, Northern Mariana Islands, U.S. Virgin Islands, Puerto Rico. Please check U.S. Remote ZIP Code for details.



    For details, please refer to Malaysia remote postal codes, and refer to the official announcement on the SF Express Malaysia website for accuracy.


    Hong Kong:

    Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island and Peng Chau, South Lantau (including but not limited to: Tai O, Tong Fuk, Cheung Sha, Mui Wo, Pui O, etc.). Please see Latest Announcements on Hong Kong S.F. Express website for more details.

  • Fees

    United States:

    Based on shipment: NTD 10/KG; the minimum charge is NTD 500/shipment.



    Charges are calculated based on the weight of the item. The rate is 1.9 MYR per kilogram, with a minimum charge of 1.9 MYR per item. (If the payment location is outside Malaysia, charges are based on the above rate and converted according to the exchange rate of the payment location.)


    Hong Kong:

    Based on shipment: HKD 10/shipment.

    (If the place of payment is not Hong Kong, the charge will be subject to the above rates and converted according to the exchange rate of the place of payment)

    How to pay: Same payment method as the shipping delivery payment method.

    Note: Where the self-collection service is selected for remote areas of Hong Kong, the “Remote Area Service Surcharge” will not be imposed. You must include the desired pick-up box and its code in the address, adding ^^. For example: ^H852CC04P^.

    Please see the latest announcements of S.F. Express HK.