Chinese Mainland Express Service

• SF Speedy Express
• E-commerce Express – CD Service Charge
• Heavy Freight
• Hong Kong EF Locker
• EC Ship (Personal Shipment Service)

Worldwide Express

• Standard Express Service
• Economy Express Service
• International E-Commerce Express-CD (to Japan/Malaysia)
• Preferential International Heavy Weight Express (Vietnam/Thailand)

Domestic Delivery

• Standard Delivery Service

Value-added Services

• Export/Import Customs Declaration Service
• Chinese Mainland Formal Entry
• Special Warehousing Service
• Pickup Authorization Service
• Saturday Delivery
• Shipment Protection Plus Service (SPP)
• Cash on Delivery Service
• Chinese Mainland outsourcing area Surcharge
• Forwarding (Reassignment or Return) Service
• Remote Area Service Surcharge
• Monthly Settlement of Payment on Behalf of Customers for International Express Service
• Change of international express delivery address and forwarding services
• Cardboard Boxes
• Service Fee for Disbursement
• Surcharge for export of oversized and overweight express delivery parcel
• Fuel Surcharge

Warehousing and Distribution Services

• Standard Warehouse Distribution Service

• Taiwan S.F. Credit Account Customer Statement Manager

• SF e-Invoice Service: Family Mart Claiming Instructions
• [SF Express Member Carrier] Receipt and Invoice Issuance Inquiry Instructions

• Useful Forms
• S.F. Rates
• Fuel Surcharges
• Instructions for Shipping Personal Shipment to Mainland China
• Importer Real-Name Authentication
• Operation of Customs HS Code for EU ICS2 Imported Goods
• Low-Value Goods (LVG) Import Tax Policy of Malaysia
• FAQs

• Terms and conditions of export delivery
• Domestic Delivery

Shipping

• Order Now
• IVR services
• S.F. Express WeChat
• Flexiship APP
• IUOP
• Scan To Ship

Self-pickup and Drop-off Service

• Convenience Store Pickup Service
• Pickup cut-off time

Normal Enquiry

• Track & Trace
• Rates & Transit Time
• Service Coverage
• Pickup/Delivery Standards
• Packaging Guidelines
• Inquiry for fragile items

Other Enquiry

• Exchange Rates
• ID Upload
• Customs Duty and Service Fee
• Import Clearance Guidelines

• Distribution Center & Service Center

• S.F. Express
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